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Elite Roblox Market Support

Find answers, understand TradeShield, and get help with your trades.

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Browse by topic

TradeShield Buyer Protection

How your money is protected, dispute windows, and auto-release.

Placing orders, confirming delivery, and opening disputes.

Creating listings, marking delivery, and receiving payouts.

Submitting, editing, and managing your Roblox scripts.

Account & Subscriptions

Tiers, billing, cancellations, and profile settings.

Safety & Disputes

Reporting issues, escalation process, and fraud prevention.

Frequently asked questions

What is TradeShield and how does it protect me?

How do I open a dispute if something goes wrong?

What happens if I don't confirm receipt in 72 hours?

When do I receive my payout after a sale?

Should I click "Confirm Receipt" before I receive the item?

What are the platform fees for each subscription tier?

How do I report a scam or suspicious user?

Does TradeShield guarantee the quality of products?

What is the safest way to buy or sell Robux?

Still need help?

Our support team responds within 24 hours. Include your order ID for faster resolution.

💬 Open a support ticket